Corporate contact details
As a business trading via the internet, we are continually contacted by vast numbers of companies seeking to tell us about their products, or attempting to tender for the supply of goods or services. When approached in the wrong manner, this can threaten the level of service which we are able to offer our customers, ie. cold calls preventing our sales staff dealing with genuine customer enquiries, etc. We therefore request that any representative wishing to contact our company do so via the following methods. All information addressed in the manner requested will be given due consideration, after which we will contact you should further information be required. Any attempt to contact us by other means will be disregarded, and all sales staff have been instructed to terminate non-customer related calls immediately.

Product Supply
We are always looking for new products, if you are a supplier or distributor of a product, our large established customer base, flexible website, and efficient despatch system may be of major benefit to you. In particular, we are always keen to hear from manufacturers of new, niche or hard to find products, which tend to benefit most from higher than normal exposure within our site.
Should you wish to discuss the marketing or distribution of your product via our site, please either:-
Contact us by email to thebuyer@narrow-boat.co.uk or by post addressed to:-

The Buyer
Stevenson Brothers
September Cottage
32 The Green
Ruddington
Nottinghamshire
NG11 6HH

Detailing:-
• The URL of your website.
• Details of any specific products which you feel may be of interest.
• Contact email address and telephone number for your area sales representative.
• Dealer and typical retail prices where possible.

Marketing
Enquiries relating to the marketing of our business should be addressed by email to marketing@narrow-boat.co.uk, or by post to:-

The Marketing Manager
Stevenson Brothers
September Cottage
32 The Green
Ruddington
Nottinghamshire
NG11 6HH

Please note however that our current marketing policy is highly unlikely to include additional press advertising, and that pay-per-click advertising will only be considered in exceptional circumstances.

Service Provision
All building service and personnel management for our business is handled in house. We do not therefore wish to be contacted regarding any matters of this nature.
Business tenders from courier companies, suppliers of consumables and other companies of a similar nature should address all enquiries to services@narrow-boat.co.uk, or by post to:-

The Operations Manager
Stevenson Brothers
September Cottage
32 The Green
Ruddington
Nottinghamshire
NG11 6HH